FAQs

DO YOU SHIP INTERNATIONALLY?

Our shipping partner ships to various locations around the globe, so yes international shipping is available.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Shipping timelines are dictated by the vendor delivery and also the shipping schedule by the particular provider, a possible timeline will be provided on order completion depending on the product, location and shipper.

WHAT IS THE SHEMARKETPLACE?

It is an online multi-vendor market platform aimed at supporting women and youth entrepreneurs use technology for economic activity participation, providing them a significant competitive advantage due to the popularity of conducting business in an electronic manner.

HOW DOES IT WORK?

This online (virtual) platform enables Women and Youth Entrepreneurs from ALL INDUSTRIES to:

Interact directly with buyers.
Increase their brand and products awareness.
Introduce new products, services & trends.
Generate revenue.
Remain in business and grow their businesses beyond their counties or borders.

HOW CAN I PARTICIPATE AN AS ENTREPRENEUR?

By registering and showcasing your products and services on the online market platform:- https://shemarketplace.org/my-account

Registration is FREE!!!!

WHAT DO I NEED FOR REGISTRATION?

Telephone number and email address.

Photos and prices of your products or services.

HOW TO REGISTER AS A VENDOR STEP BY STEP

Navigate to and click on the My Account section located at the top right corner of the Shemarketplace site.
From the drop-down options displayed, select My Account
Select the ‘Vendor Registration’ to signup/register as a new VENDOR/ SELLER
Click the ‘REGISTER’ option to register.
Congratulations! You are now registered as an ‘VENDOR’.
Click on the vendor Login tab and enter the Username as the business name you entered during registration and password.
Upon successful login, you shall be redirected to your dashboard from where you can add your products and/or services as well as analyze your shop data.

WHAT PAYMENT METHODS ARE ACCEPTED?

The various accepted payment methods will be displayed during checkout.

HOW DO I PLACE AN ORDER?

By clicking a particular item you will be able to see the order button, clicking it will start filling your cart with your orders.

HOW CAN I CANCEL OR CHANGE MY ORDER?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

Yes, to place an order on Shemarketplace one needs to have an account.

HOW CAN I RETURN A PRODUCT?

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.